بوابة التاجر والعميل الموحدة — Complete Merchant & Customer Omnichannel Journey
بيئة تشغيلية معزولة بالكامل تشمل الكتالوج، الدفع الذري بـ InnoDB، إدارة الطلبات، تأكيد الواتساب الذكي، صندوق الرسائل الموحد، وميزان المراجعة المحاسبي.
Merchant Session & Tenant Isolation Console
Session: Guest · Authentication Required for Merchant Ops
1. Storefront Catalog — KEFHA Fashion & Apparel
Showing featured SKUs out of 50 active products in Tenant #101.
2. Live Demo Checkout Console
Creates a real tenant-scoped order, locks & reserves inventory atomically, dispatches a WhatsApp confirmation message, and updates CRM lifetime value.
3. Orders, Stock Reservation & Bosta Settlement
Manage orders, simulate Bosta COD delivery payout, or test post-delivery cancellation locks.
4. WhatsApp AI Confirm Simulator
Simulate inbound customer WhatsApp replies in Arabic, Franco-Arabic, or English (`CONFIRM`, `CANCEL`, `ADDRESS_EDIT`, `HUMAN_ESCALATION`). Post-delivery cancel attempts are automatically blocked and escalated to human operators.
5. Unified Omnichannel Inbox
Open: 0 · Pending Human Escalation: 0
AI Copilot Drafts (Human Approval Gate)
Drafts are strictly held in DRAFT_HELD_FOR_HUMAN_APPROVAL and cannot auto-send without human sign-off.
6. Double-Entry Financial Ledger & Trial Balance
Every confirmed sale, Bosta COD fee, and return posts balanced journal lines (`Debit == Credit`).
| Account Code | Account Name | Type | Debit (EGP) | Credit (EGP) |
|---|